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Complete Luggage Service Pick-up, Storage, and Delivery

Travel Freely while we collect your bags, store your bags as long as you need & deliver them when and where you need them!

Don't drag

your bags

We help you to

be luggage-free

Still lugging your

bags to meetings?

Meet your bags

where you need it !

Travelling with kids

& heavy baggage ?

Focus on what

matters Most !

All bags are sealed

Up to $1000 Protection

From AED 139 Pick-up/Storage & Delivery 3bags for 24h

FREE Baggage Storage 3 bags/24h for all Services

AED 35 for each additional bag

FREE Cancellation

All bags are sealed

Up to $1000 Protection

From AED 139 Pick-up/Storage & Delivery 3bags for 24h

FREE Baggage Storage 3 bags/24h for all Services

AED 35 for each additional bag

FREE Cancellation

Our customer reviews & why they trust us!

5.0 ★★★★★ Google reviews

abdallah seif

Fri Nov 15 2024

★★★★★

Excellent and professional service

Toufa A

Thu Nov 14 2024

★★★★★

Pradeep Sekar

Wed Nov 13 2024

★★★★★

Fantastic service and made our travel so easy.

khairul muzammil

Wed Nov 13 2024

★★★★★

Great service and delivery

Brenda and Darren Rudy

Wed Nov 13 2024

★★★★★

Very professional, easy and great communication throughout the process. Thanks!

Mabrouka BEKAKRA

Mon May 27 2024

★★★★★

A very friendly and trustworthy team who takes care of your luggage for as long as it takes They also have a luggage delivery service I recommend

Aloisio Tavares

Sat May 18 2024

★★★★★

Brilliant service!

amit shah

Thu May 16 2024

★★★★★

Great service. Seamless baggage transport making it all very convenient

bhaskar agrawal

Fri May 10 2024

★★★★

Baggage service right on time. Made the work easy. I would appreciate if the charges charged are decreased. Found it little expensive

Tommy Williams-Jones

Wed May 08 2024

★★★★★

Really simple, fast and effective service. Friendly staff too.

Joanne Carr

Wed May 29 2024

I love this service - I travel a lot for work so sometimes have luggage that I don’t need to take away with me so this was ideal for me during a recent trip . Bag picked up before I left and then dropped back off when I returned. Genius service for people travelling but not wanting to take unnecessary luggage. Definitely will use again . Staff very pleasant and helpful and reasonable pricing .⭐️⭐️⭐️

Ricky Schmeißer

Thu Apr 18 2024

That's exactly how I wanted it. Picked up at exact time Seth good WhatsApp information. Delivered on time and very friendly Always happy again

Alex B

Tue Apr 02 2024

Very good service, they collected my bag and delivered as promised. Highly recommend if you plan to return or store your bags for a longer period of time! Thank you.

Christian Abelsson

Tue Mar 05 2024

Very easy and convenient. We booked pick up of our luggage from our hotel (as they didn't offer luggage storage), and we asked for it to be dropped off, some 8 hours later, in a totally different location, half an hour drive away. The service was timely and easy.

Pranav Chahande

Tue Dec 05 2023

I recently used the Baggage Taxi service in Dubai, and it was an excellent experience. As a first-time visitor to the city, their customer service on WhatsApp was highly responsive and helpful in addressing my queries. The van arrived promptly at my hotel to collect my luggage, and they efficiently scheduled its delivery to the airport. Notably, the company representative even arrived ahead of time at the airport with my luggage. The service was outstanding, reasonably priced, and provided a worry-free, baggage-free travel experience on my last day in Dubai. I highly recommend Baggage Taxi for their excellent service.

Mahdi J.

Sat Nov 25 2023

I've had the pleasure of using baggage taxi and it was really convenient, cost effective, precise in timings and great experience. This allowed me to not worry about carrying my bags around the city and could enjoy the time I had by vising sites I wanted to visit. Bags were waiting for me on time at the airport.

Jihonn C.

Wed Nov 15 2023

Amazing service.</br> The driver was on time, the communication via WhatsApp was easy and convenient. Also, reasonable price.</br> I highly recommend this service especially for the people who do layover in Dubai.

Junk D

Thu Oct 05 2023

Superb service, the baggage taxi found me inside a crowded mall, zip tied my baggage, and then waited for me at the airport for about an hour until I arrived. Thank you a million times!

Jokin J

Wed Oct 04 2023

I highly recommend Baggagetaxi for anyone in need of a reliable luggage transport service. Their professionalism, efficiency, and excellent communication set them apart from other options in the market. I will definitely be using their services again in the future.

Ravindran A

Thu Sep 14 2023

I recently used a baggage service company and I must say, I was impressed with their efficiency and professionalism. The staff was courteous and helpful, and my laggages were well taken care of. I highly recommend this company and will definitely use them again in the future.

Bill S

Mon Aug 21 2023

I have been hearing lot of positive things about Baggage Taxi.<br/> Its the perfect way to enhance your travel experience and be luggage free and have your bags waiting for you wherever you are staying. I wish they will bring that service to the US as well. Good Job Baggage Taxi!!<br/> Sameer - Manassas, VA

Paulo T

Sun Jul 16 2023

Very reliable. Also easy to book. No worries while your are in town strolling around after your Hotel check-out they will take your luggage safely to the Airport.

Awards

Recognition & Innovation

Most Innovative Luggage Storage Solutions
Provider 2024 - winner

Revolutionary approach to travel logistics & exceptional service in the travel tech industry - 2024 winner

Innovation of the Year
2024 finalist

Our services

24/7 On-Demand baggage pick-up, storage & delivery service at your fingertips.

All baggage services include: Free storage for 3 bags for 24hrs / each additional bag is 35 AED per bag.

Pick-up & delivery service

with and without storage

•Arrival & Departure Guests:
Airport/Ports to any destination UAE
No more detours to fetch your bags, have your baggage waiting for you.
•Hotel/Holiday Home:
Solving your needs around check/in/out times. Give us your bags so you can enjoy the day baggage free, will deliver when you need them.
•Direct Service:
Too many bags, let us help you, We follow you directly from your anywhere.
•Moving within Cities:
changing AirBNB or just need some help.
•Door to Door Service:
International shipping from your door step, have your baggage waiting at your destination.

All above service include FREE storage for 3 bags for 24 hours. Each additional bag is 35 AED per bag for 24 hours.
From 139 AED

Storage service

•Free baggage storage
How it works - self drop & pick:
• Drop your bags in our office in Media City (near Al Sufouh tram station) & collect when you need them
• Timings daily from 9am to 6pm.
• Enjoy FREE storage for 3 bags for 24 hours.
Free
•Upgrade self drop, store & pick:
Add one way delivery or pick-up
80 AED
•Short term storage:
• 2- 30 days Pick-up, storage & delivery included.
• Each additional bag is 35 AED per bag for 24 hours.
From 139 AED
•Long term storage:
• +30 days Pick-up, storage & delivery included: from 475 AED for first bag.
• Each additional bag is 150 AED
From 475 AED

VIP service

•VVIP Service:
Dedicated van & staff up to 6 hrs. Door to Door service within UAE. Capacity from 15 to 40 bags pending size.
•VIP Service:
Need a dedicated team to collect your guests shopping goods or do any type of special collections. let us help you with our butler services.
•Car & vault storage:
Vehicle storage or high value items can be stored as long as you need us to.

How it works

4 steps to stress-free luggage travel

Book Online via App

Choose your
pick-up & delivery location,
date & time slots.

Review order and book.

We pick-up your bags or you can drop them off

Our handler will meet
We secure your baggage with tamper free seals.

⁠We store as long as you
need us to

Same day storage, short and long term storage available.

Unlimited changes.

We deliver your bags when
& where you need it or collect them

Our handlers will meet & greet you to handover your baggage at your selected location.

After your booking, here is what happens next.

Stop carrying, start living,
we promise convenience!

24/7 Operations & phone customer service

CCTV monitored, Air conditioned vehicles & storage

Protection up to $ 1,000

Secure storage & Live Tracking

Trusted by 1,000+ loyal travelers

BaggageTAXI in the Media

Read about us

Frequently asked questions

Let us help you

How does BaggageTAXI pick-up, storage & delivery work?

• Warehouse and Transportation : BaggageTAXI has its own warehouse and a fleet of vehicles with fully trained handlers to manage your luggage securely.

• Booking and Location Flexibility: You can choose your pick-up and delivery locations at the time of booking, with the option to modify these locations up to two hours before the scheduled time.

• Service Selection : Indicate the number of bags and select the required dates of service. The system will determine whether you need same-day, short-term, or long-term storage and will calculate the best rates based on the duration of storage.

• Check-In Process: On the day of your booking, a handler will come to your location, scan the booking QR code to confirm your identity, securely check your bags, and transport them to the warehouse. You can view the status of your bags via the BaggageTAXI app.

• Delivery: At the scheduled delivery time, the handler will meet you at the agreed location, scan your QR code again to ensure security, and hand over your bags.

• Convenience: The service is designed to be hassle-free, allowing you to enjoy your day without the need to detour to traditional storage facilities.

I am flying today, can you collect my bags and meet me at the airport and where will I get my luggage?

Yes we will collect your baggage, secure it and store it for the day. Our team will meet and greet you at the airport, you will receive the information after your booking. Your baggage is normally 30min earlier at then expected.

What areas do you currently serve for pick-up and delivery?

BaggageTAXI operates throughout the United Arab Emirates, with its sweet spot in Dubai. We collect, store, and deliver your items to and from hotels, residences, landmarks, and airports – pretty much anywhere except the ocean!

Where are your luggage storage facilities located?

Our state-of-the-art facilities are strategically located to serve our customers efficiently. With units in major areas within Dubai, you can rest assured knowing that your luggage is never too far away. We do strategize for short and long-term storage options.

Is my luggage insured during the storage period?

Yes, in the extremely unlikely event of loss or damage, you have the added peace of mind that your items are protected with a minimum of $250 and max $1000 per order for total loss.

Can I change my pick-up or delivery location?

We pride ourselves on flexibility. If your plans change, we can adjust the pick-up or delivery location to accommodate your new itinerary within 60 minutes prior.

Are there any luggage size or weight restrictions?

We do ask that you adhere to size and weight restrictions similar to those you might find with airline regulations for the safety and ease of our operations.

Is there a maximum or minimum storage duration?

We offer both short-term and long-term storage solutions. Short-term storage is up to 14 days, and long-term starts thereafter – with tailored plans for extended needs. Minimum storage for long term is 30 days payable, from 90 days flus you can be adjusted to daily rates on your monthly packages.

Baggage security & liability

All bags are secured with tamper - free seals so that no one can open them.Customers are fully liable for baggage handed over, which is why it's important that you book your own baggage – and no one else’s. When placing an order you declare to our Terms and Services, privacy policy and that there are no prohibited items in your baggage as per local laws.

Is there a cancellation policy for booked services?

We understand plans change, which is why we offer a flexible 2-hour cancellation policy. Please contact us for more details.

How far in advance do I need to book a pick-up or delivery?

For optimal performance, we recommend booking as far in advance as possible. However, we also accommodate last-minute requests to the best of our ability.

Are there any items that are not allowed to be stored?

For safety and legal reasons, items such as passports, cash, valuables, power banks, frozen items, plants, animals, and other illegal items per UAE law, cannot be stored.

Book now